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Search, read, or queue a live-style ticket—admins pick them up from the protected dashboard.

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What we capture (to cut tickets 40–60%)

Every search trains our editorial backlog. Repeated queries bubble into FAQ drafts, helpful votes adjust rankings, and admins see every live-chat queue item as a ticket row.

`/api/support/search-log` stores anonymized queries for gap analysis.
Helpful votes aggregate in MySQL—no extra trackers on this page.
`/admin/support/tickets` stays behind the admin session—only Chattu operators.

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